Question 1

What documents are required for international shipping?

Accepted Answer

For international shipping, you need a commercial invoice, packing list, customs declaration form, and sender/receiver identification. Additional documents may be required based on the destination country and item type.

Question 2

How do customs duties work for international shipments?

Accepted Answer

Customs duties are charged by the destination country based on item value, type, and local regulations. The receiver is typically responsible for paying duties and taxes. We provide duty estimates and can arrange duty-paid delivery.

Question 3

Do you provide door-to-door delivery internationally?

Accepted Answer

Yes, we offer complete door-to-door international delivery services. This includes pickup from your location, customs clearance, and final delivery to the recipient's address with signature confirmation.

Question 4

Can I send documents internationally?

Accepted Answer

Yes, we specialize in international document delivery with express services available. Documents are handled with extra care and can be delivered within 24-48 hours to major international destinations.

Question 5

What is the maximum weight limit for international parcels?

Accepted Answer

The maximum weight limit varies by destination but generally ranges from 30kg to 70kg per package. For heavier shipments, we offer freight services. Contact us for specific weight limits to your destination.

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